October 2020

Following the recent government announcements regarding Covid 19 ,  changes have taken place nationwide and restrictions, while varying by location,  have been implemented, are being policed daily and are impacting us all.  Intuity will continue to work as an essential service. 

We continue to deliver support via our remote working team and cloud solutions and the Service Desk team are continuing to deliver their usual high level support. We are adhering to the guidelines and our team who work onsite with clients will still be available to provide services and solutions as required; however, we do require cooperation from these client sites in advance of, during and after these arranged visits.

It is important that you familiarise yourself with our Covid 19 Protocol to this end.  Full details here. 

We ask for your patience at this time. Our team will continue to stay in touch and ensure that you are heard and looked after as best we can under the circumstances.

 

Should you require anything specific at this time, we suggest you use the following modes of communication :

For Support / service desk, email : technicalsupport@intuity.ie or applicationsupport@intuity.ie

For Training, email: webinars@intuity.ie

For Sales, email : sales@intuity.ie

Since the Intuity Incident Response Team activated our Business Continuity Plan earlier in the year, we have continued to act in line with our ISO 27001 information security standard which we take very seriously. At Intuity.the health and well-being of our team onsite and on the road and of our clients remain our primary concern. As such, much of our team are now working remotely using cloud systems and remote access solutions and will continue to be available to provide support, training and other key IT services and solutions to our clients in the coming days and weeks ahead.

Helping you with your BCP

As your trusted business technology partner, we are acutely aware of the important role we can play in supporting your business continuity plan at this challenging time and this too is a key priority for the team at Intuity.  We are working with clients at the moment to help set up VPN’s and remote working solutions. Here are two things you can do straight away.

Your BCP Checklist

If you don’t have a BCP in place then this is something you need to think about, you can start by downloading our  continuity-planning-checklist (PDF Download) which you can use with your team to help you get a clearer picture of your current situation, where you are at and what initial steps you can take . If you would like to talk to us today about this or any aspect of your Business Continuity Plan or some advice on first steps, call 0818 987 900 or email sales@intuity.ie

Remember to be vigilant

It is important to remember that the incidents of phishing attacks ( posing under the Covid banner)  have risen drastically on a global scale during the pandemic. At this time of vulnerability and distraction it is important to remain vigilant and on the lookout for phishing attacks and malware campaigns that may use the coronavirus as a vehicle for entry. See this recent blog from Malwarebytes highlighting incidents of coronavirus scams.


 

 

More Useful Reading :

Top tips for working from home.

The Intuity Approach to Remote Working

How your team can better collaborate remotely using Microsoft Teams.

Why you need Multi Factor Authentication at a time like this

A recent blog from an MS employee working remotely in China due to Corona Virus

A link to resources compiled by our partners in Cyber Ireland.

A blog to help with your Cyber Hygiene

More of our blogs to read…

 

It is our intention that business will operate as normal within the prescribed restrictions and we will continue to be available on the same email addresses and at the Intuity phone number: 0818 987 900 during the usual working hours.

Stay Safe,

Team Intuity.