March 30th 2020

Following the government announcement regarding Covid 19 over the weekend, considerable changes have taken place and restrictions have been implemented and are being policed daily. As such Intuity has now been moved from their status as an essential service to that of a “Business that can only offer emergency call out delivery services”. 

We are thus, adhering to the guidelines and our team who work with “Essential Services” clients will still be available to provide services and solutions as required; however, we will be working at a scaled back level. We ask for your patience at this time. Our team will be making direct contact with all clients in the coming days and weeks to ensure that you are heard and looked after as best we can under the circumstances.

Should you require anything at this time, we suggest you use the following modes of communication :

For Support / service desk, email : technicalsupport@intuity.ie or applicationsupport@intuity.ie

For Training, email: webinars@intuity.ie

For Sales, email : sales@intuity.ie

Since the Intuity Incident Response Team activated our Business Continuity Plan earlier in the month, we have continued to act in line with our ISO 27001 information security standard which we take very seriously. At Intuity.the health and well-being of our team onsite and on the road and of our clients remain our primary concern. As such, much of our team are now working remotely using cloud systems and remote access solutions and will continue to be available to provide support, training and other key IT services and solutions to our clients in the coming days and weeks ahead.

Helping you with your BCP

As your trusted business technology partner, we are acutely aware of the important role we can play in supporting your business continuity plan at this challenging time and this too is a key priority for the team at Intuity.  We are working with clients at the moment to help set up VPN’s and remote working solutions. Here are two things you can do straight away.

Your Starter Checklist

If you don’t have a BCP in place then this is something you need to think about, you can start by downloading our  continuity-planning-checklist (PDF Download) which you can use with your team to help you get a clearer picture of your current situation, where you are at and what initial steps you can take . If you would like to talk to us today about this or any aspect of your Business Continuity Plan or some advice on first steps, call 1890 987 900 or email sales@intuity.ie

Remember to be vigilant

It is important to remember that at this time of vulnerability and distraction it is important to remain vigilant and on the lookout for phishing attacks and malware campaigns that may use the coronavirus as a vehicle for entry. See this recent blog from Malwarebytes highlighting incidents of coronavirus scams.


 

Recent Updates: Measures taken at Intuity 

Naturally at Intuity we are keeping a close eye on all developments throughout the Coronavirus Pandemic and as Government and HSE advice changes, we will continue to revise and adjust the measures we have in place to continue to guard the health and safety of our team and our client teams, particularly when visiting client sites. To this end we have drafted a guide . Full details here. 

 


More Useful Reading :

Top tips for working from home.

The Intuity Approach to Remote Working

How your team can better collaborate remotely using Microsoft Teams.

Why you need Multi Factor Authentication at a time like this

A recent blog from an MS employee working remotely in China due to Corona Virus

A link to resources compiled by our partners in Cyber Ireland.

A blog to help with your Cyber Hygiene

More of our blogs to read…

 

 

 

This is an unprecedented situation and will pose challenges for all businesses.

We will endeavour to support, protect and help wherever possible.

It is our intention that business will operate as normal within the prescribed restrictions and we will continue to be available on the same email addresses and at the Intuity phone number: 1890 987 900 during the usual working hours.