How Microsoft’s Innovative AI Solutions can Transform Business
Leaders across a number of industries are now exploring how AI can drive innovation and add value to their organisations. One of the best ways to accelerate AI transformation is by leveraging Microsoft solutions. Empowering human ambition with Copilots and agents, crafting unique AI solutions, and establishing robust cybersecurity foundations. Microsoft Ignite has recently made over 100 announcements that bring the latest innovations directly to users. As the only technology leader, Microsoft stands out, offering three distinct AI platforms for building AI solutions;
Microsoft Fabric is an AI data platform that unifies data management, regardless of its location.
Copilot serves as your AI interface, with Copilot Studio allowing low-code creation of agents and easy data integration.
Azure AI Foundry is the premier AI app server for developing top-tier, AI-native applications.
All three platforms are open and work together to develop modern AI solutions. Each solution is backed by Microsoft’s world-class security, allowing leaders to confidently advance their AI-first strategies.
Real-World Applications of AI Solutions
Here are some recent stories showcasing how our Microsoft users are employing unique AI solutions to drive business forward across various industries. Their success demonstrates that AI is delivering real results today and transforming how organisations operate.
Pets at Home
Pets at Home, UK’s largest pet care company needed a way to combat fraud, especially as its online business grew. By working with its fraud team, they used Copilot Studio to create an AI agent that quickly identifies suspicious transactions. This agent autonomously gathers information, analyses it, and shares it with a fraud agent for further investigation, ensuring a human is always involved.
This low-code agent integrates seamlessly into existing systems, allowing the fraud department to act faster. Tasks that used to take 20-30 minutes are now completed in seconds. The company is identifying fraud 10 times faster and processing 20 times more cases daily. This efficiency allows the company to operate at scale with speed and accuracy. They expect a seven-figure savings as they continue to build more agents.
Air India
Building on its status as a world-class airline, Air India aimed to enhance customer support while managing costs. By developing AI.g, one of the industry’s first generative AI virtual assistants built on Azure OpenAI Service, the airline significantly upgraded the customer experience. Today, 97% of customer queries are fully automated. This saves millions in support costs and boosts customer satisfaction, positioning the airline for continued growth.
Agricover
To help small farmers, Romanian agribusiness group Agricover created MyAgricover, a digital platform developed with partner Avaelgo. Using Microsoft Azure, Azure API Management, and Microsoft Fabric, the platform automates the loan process, speeding up approvals and disbursements. This has enabled small farmers to expand their businesses and get financing faster. Ultimately, reducing loan approval time by 90% — from 10 days to just 24 hours.
Operation Smile
To enhance global patient care, Operation Smile, in collaboration with partner Squadra, utilized Azure AI, Machine Learning, and Microsoft Fabric to develop an AI-powered solution for predicting surgical outcomes and optimizing resource allocation. This innovation led to a 30% increase in surgical efficiency, a 90% reduction in translation errors, and improved patient outcomes. Additionally, report generation is now up to 95% faster, and repeated medical events have decreased by 15%, enabling Operation Smile to provide better care to more children worldwide
The Potential of AI Solutions
The potential for AI to create value is no longer a future ambition – it’s happening now! Leaders across industries are investing in AI-first strategies to transform their businesses. As a managed technology service provider, we believe AI should empower human achievement and enhance employees’ lives. Microsoft’s unique capabilities enable us to help you accelerate your AI transformation responsibly and securely. Choosing the right technology provider is about trust, and we look forward to helping you achieve your business goals as we partner with you on your AI journey.
Start your AI journey by reaching out to us on 0818 987 900 or email us at hello@intuity.ie and we will be happy to help.
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