As we move through the various phases of the government’s Roadmap to Recovery and the “Reopening of Ireland”, the team at Intuity continue to work with our clients to ensure they are set up in their various new normals to maximise their technology and to ensure their teams are enabled to leverage all available tools. 

The Intuity team have continued to work throughout the pandemic at home, in the office and wherever necessary and safe to do so, on client sites. Should you require anything at this time, we continue to be available on any of the following channels :

For Service Desk / support, email : technicalsupport@intuity.ie or applicationsupport@intuity.ie

For Training, email: webinars@intuity.ie

For Sales, email : sales@intuity.ie

Now that we have moved on to this stage in the National Roadmap, here are a number of links which might be useful for you and your team, for the remaining phases.

 

blankHow did your BCP perform – do you need to make improvements?

We are now all acutely aware of the importance of an effective business continuity plan at  a time of unprecedented change . How did your business manage with this quick pivot ? Are there things you would do differently?  There is always something you can do straight away,  but perhaps you would like to ensure you have the best disaster recovery solutions in place as part of your BCP for the future? You can take a fresh look at this by simply downloading our  continuity-planning-checklist (PDF Download) which you can use with your team to help you get a clearer picture of your current situation, where you are at and what initial steps you can take. Alternatively, our IT Consultants can audit your existing plan and provide recommendations for improved future proofing.  If you would like to talk to us today about this or any aspect of your Business Continuity Plan or some advice on first steps, call 1890 987 900 or email sales@intuity.ie

 

Remember to remain vigilant

Now more than ever it is important to remember to be alert and careful. With vulnerability and distraction can come reduced awareness and increased cyber attacks. It is important to remain on the lookout for phishing attacks and malware campaigns that may use the coronavirus as a vehicle for entry. See this recent blog from Malwarebytes highlighting incidents of coronavirus scams. Security Awareness Training and internal Phishing programmes are a great way to ensure your team stay alert and are alive to possible threats. Check out some of our recent webinars to get a sense of what this looks like. 


Measures taken at Intuity 

Naturally at Intuity we are keeping a close eye on all developments throughout the Coronavirus Pandemic and as Government and HSE advice changes, we will continue to revise and adjust the measures we have in place to continue to guard the health and safety of our team and our client teams, particularly when visiting client sites. To this end we have drafted a guide . Full details here. 

The team at Intuity have also used this time to embark on a journey of process improvement and training using the ITIL Framework.  We look forward to this having a hugely positive impact on customer service in the coming weeks and months. 

 


Useful reading for your roadmap to recovery :

Reduce your risk to cyber attack by more than 99% by activating Multi Factor Authentication today!

Collaborate better remotely using Microsoft Teams.

Contactless Print Release with Uniflow Online Express

Top tips for working from home.

How to look after your Multi Functional Device

The Intuity Approach to Remote Working

A blog to help with your Cyber Hygiene

More of our blogs to read…