Customer Relationship Management

A set of integrated, data-driven software solutions to store, manage and track information around your business contacts.

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Microsoft Dynamics 365

Intuity introduced the Business Solutions Practice as a direct response to increasing demands for specific solutions and services for our clients. Our team work with clients on Customer Relationship Management, Document Management and Collaboration projects. Microsoft Dynamics 365 is core to this and can be a key investment in helping businesses grow.

Dynamics in Business

Properly employed, a CRM system will help implement your Customer Relationship Strategy by allowing you to track key interactions with people in your professional network.

Microsoft Dynamics 365 works with most core applications enhancing the three primary customer touch points: Marketing, Sales and Customer Service.

CRM is particularly valuable to small businesses as it systemises and creates structure around labour intensive activities which might previously have been managed using email and excel spreadsheets in conjunction with their core application.

Why Microsoft Dynamics 365 CRM

As a Microsoft Gold Certified Partner, Intuity work to ISO 27001 standards for Data Security. Our business solutions team have over a decade of experience working with Dynamics. A proven track record of success delivering world-class results, our staff are also able to support our client’s businesses growing needs in the areas of effective data capture and integration of CRM into their IT infrastructure.

Proven

Award-winning, secure and trusted, enterprise scalable platform to build and develop key business processes

Integration

Integrates seamlessly with Exchange, Sharepoint, Power BI and Skype for Business familiarising and onboarding clients quickly

Cost

Cloud deployment is quick and cost-effective for companies of all sizes and industry

Visibility

Understand your customers better, integrate your tools and improve communications across the team, from marketing to sales

Engagement

Exceed your customer expectations by logging activities and sharing internal knowledge to foster better relationships

Insightful

Greater insights on all touch points with your clients and visibility on key interactions, allowing for improved use of analytics

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