Remote Monitoring and Management
Real-time monitoring of management software applications to diagnose, prevent and prescribe effective remedies
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We proactively monitor client endpoints, networks and computers from a distance ensuring issues are identified in real time and resolved quickly. Our experienced Managed Service Desk team provide remote and onsite IT Support for your business needs offering you that overlay of support and guidance to prevent interruption to critical services.
Cutting-Edge Insights into how your Business Operates
The Remote Monitoring and Management Software utilised by the Service Desk team, offers a range of benefits:
Real-time updates on networks, servers, computer systems or endpoints from remote locations.
Status updates on systems, networks and general machine health. This ultimately ensures effective day-to-day running of systems when constituent parts work optimally.
Analytical insights of likelihood and prevention of data breaches, cyber threats and data loss.
Centralised all-in-one platform (ITSM) which reports on Patch Health, Server Performance, Monthly Service ticket and Asset Management.
Minimal disruption to business operations with IT Support able to assist with the isolation and troubleshoot of issues in real-time and advance.