System Performance & Alert Management

Timely insights to improve end-to-end processes with responsive notifications to inform business decisions

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Optimising Performance

In a connected network, it is of paramount importance that any service or performance issues are quickly identified. In a B2B or B2C agreement, the success of that relationship hinges on trust. Trust is earned, not given and for modern enterprises where data and information flows freely 24/7, the system must perform optimally at all times.

360° View

Understanding events as they happen helps isolate issues and ensure the appropriate response and resources are aligned accordingly. Alert management tools implemented by Intuity will ensure notification of potential issues before they escalate into something bigger or more complex.

Monitor

  • All critical server and computer services (applying fixes where appropriate)
  • Anti-virus/malware ensuring that protection is enabled
  • Anti-virus /malware definitions with updates applied
  • Hard disk health with space and defragmentation where necessary
  • High CPU usage
  • Software updates including patch management (service packs)
  • Backups and troubleshoot backup failures

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