Intuity has partnered with the Solution Centre to develop Hive, a collaborative platform built on industry-leading Microsoft technology allowing credit unions to implement digital transformation.

“When digital transformation is done right, it’s like a caterpillar turning into a butterfly, but when done wrong, all you have is a really fast caterpillar.”

         George Westerman

Solution Centre is a Credit Union owned and operated not for profit, focused on facilitating co-operation amongst co-operatives on projects that will have practical benefits for Credit Unions. Solution Centre develops specialist products, supports and solutions to enable Credit Unions to sustainably grow their business.

Benefits of The Hive for Credit Unions:

Enlighten

  • Know your members
  • Build strategic plans based on real business intelligence
  • Direct marketing based on sales data and attribution
  • Understand more about your membership for service provision and product design
  • Benchmark your Credit Union against other participating CUs

Experience

  • Makes the Credit Union available for the member when and where needed
  • Gives a better and more seamless process to make us competitive

Engage

  • Communicate with your members when they need to hear from you
  • Use multiple communications channels
  • Outbound marketing bespoke to member needs
  • Automate marketing communications
  • Direct marketing with live data

Expand

  • A flexible platform with easy connectivity means easier integration with other services
  • Offer services at a time and place that suit your membership
  • Plug into the developments in Fintech to offer members more
  • Create new services and products that meaningfully help members

Enable

  • As membership grows “knowing” members becomes difficult. Hive helps staff to know the member
  • The virtualisation of processes such as AML gives your staff more face time with members
  • Enables the Credit Union advantage – Personal Service

Evaluate

  • Questions like “How can we better serve our members?” can be answered with real data
  • “How we can we better serve the community?”
  • Investment in marketing can be properly assessed
  • Benchmarks with other participating Credit Unions create a national picture for big questions
  • Collaboration directed by business intelligence

For more information or to arrange a demonstration please contact bizsolutions@intuity.ie or the Solution Centre at www.solutioncentre.ie/hive