Intuity has partnered with the Solution Centre to develop Hive, a collaborative platform built on industry-leading Microsoft technology allowing credit unions to implement digital transformation.

“When digital transformation is done right, it’s like a caterpillar turning into a butterfly, but when done wrong, all you have is a really fast caterpillar.”

         George Westerman

Solution Centre is a Credit Union owned and operated not for profit, focused on facilitating co-operation amongst co-operatives on projects that will have practical benefits for Credit Unions. Solution Centre develops specialist products, supports and solutions to enable Credit Unions to sustainably grow their business.

Important News! 

On April 6th 2021, Intuity Technologies announced that together with Wellington IT and Solution Centre, we have developed an integration that will allow Wellington Credit Union’s access HIVE also!

Speaking at the announcement, Michael Cox, Head of Business Solutions at Intuity Technologies spoke of the success of the platform to date saying; “It’s great to have the key systems within the Credit Union synchronised which allows us to build end to end processes which can deliver the in-branch experience for Members remotely from anywhere on any device. Efficiencies from a CRM can enable more responsive member engagement which will lead to loan book growth and improved member experience.”

You can watch our HIVE LIVE event which took place on April 22nd 2021 here : 

 

Hive has become an integral part of our operations, allowing us to more efficiently monitor lending activity, increase conversion rates on loan enquiries and better manage our relationships with Members. When the integration goes live, the API between Scion and Hive will be of enormous benefit to us by eliminating manual effort in data entry and ensuring that both systems remain fully synced.”  – Stewart Agnew – Lending Operations Manager at Dundalk Credit Union

 

“Our API transfers information from Scion into the CRM system of choice. This ensures both systems always have an up-to-date source of truth, so Credit Unions are always working with the most accurate data. Our API with Hive is proving very successful and our next step is to work with our customers to decipher what information from the CRM system should be transferred back into Scion – allowing that two-way transfer of data. This evidences our ongoing commitment to developing open APIs to promote choice for our customers. In today’s world it’s more important than ever to share data (securely) and give our customers choice over which third-party systems they wish to integrate with ScionIan Glenn, Chief Technical Officer at Wellington IT

 

Read the full announcement here. 

Contact us today to arrange a demo with Mike or Joe or for more info call 0818 987 900 or email sales@intuity.ie

 

Case Studies – What do Hive Users Say?

 

Benefits of The Hive for Credit Unions:

Enlighten

  • Know your members
  • Build strategic plans based on real business intelligence
  • Direct marketing based on sales data and attribution
  • Understand more about your membership for service provision and product design
  • Benchmark your Credit Union against other participating CUs

Experience

  • Makes the Credit Union available for the member when and where needed
  • Gives a better and more seamless process to make us competitive

Engage

  • Communicate with your members when they need to hear from you
  • Use multiple communications channels
  • Outbound marketing bespoke to member needs
  • Automate marketing communications
  • Direct marketing with live data

Expand

  • A flexible platform with easy connectivity means easier integration with other services
  • Offer services at a time and place that suit your membership
  • Plug into the developments in Fintech to offer members more
  • Create new services and products that meaningfully help members

Enable

  • As membership grows “knowing” members becomes difficult. Hive helps staff to know the member
  • The virtualisation of processes such as AML gives your staff more face time with members
  • Enables the Credit Union advantage – Personal Service

Evaluate

  • Questions like “How can we better serve our members?” can be answered with real data
  • “How we can we better serve the community?”
  • Investment in marketing can be properly assessed
  • Benchmarks with other participating Credit Unions create a national picture for big questions
  • Collaboration directed by business intelligence