with Mark Lyons, Head of MPS Sales, Intuity Technologies

Covid-19 has changed the way we work, not only during the present pandemic crisis and the continuing roller coaster of lockdowns, but into the medium and long-term business cycle also.

Most companies have managed to put the technologies in place to allow employees to work from home and to do so securely. For many, however, when first putting these technologies and procedures in place, it had mainly been for a short-term necessity rather than a long-term strategy.

Now with the elongation of this global crisis, what is emerging on the other side of this pandemic will be the Hybrid Office Model where some employees will continue to work from home for at least part of the week. Some companies are already seeing this remote working practice as a way to compete for labour in the market place, as part of a work-life balance reducing the time people need to spend commuting to and from the office. Some employees will choose to return to the office environment on a fulltime permanent basis. The successful business of the future will consider all of the above. 

The question you must ask yourself is whether your company is ready for agile working in the long term and what are the things you need to have in place to achieve this?

Access to information for employees

Quick and easy access to information is vital for dispersed workforces

Key questions to ask:

Can our employees access documents regardless of their location?

How many content management systems are used within your organisation?

How do you currently categorise and route information into your content management system?

Intuity Technologies Document Management and electronic workflow systems can help you distribute documents to all employees securely with version control, clear visibility on workflows and where documents are sitting in the at any time.

  • Manage all information from a single platform
  • With our cloud-based infrastructure, users can access documents from any location
  • Searchable metadata ensures accurate archival and speedy retrieval.

Working with documents

Employees need to be able to interact with documents and information in a variety of ways.

Key questions to ask:

How are users carrying out common tasks like signing letters, contracts and filling in forms?

Would some users or business processes benefit from using hardcopy documents?

Are employees able to edit any digital file format?

We can:

  • Support workers action common tasks, in digital or paper format, from any location.
  • Deliver intuitive software solutions for digital file editing, form filling and adding digital signatures
  • Provide ultra-fast, feature-packed all-in-one desktop printers, for when hardcopy documents are needed or preferred

Effective Collaboration

Key questions to ask:

How are you distributing hard copy documents, such as incoming mail, to the right people quickly?

Has information ever been lost when users worked on shared documents?

Can you easily share documents for review or approval?

Effective Collaboration by:

  • Scanning directly into existing platforms and automatically saving scans to the right destination
  • Allowing multiple users to work on the same files with confidence through version control and the ability to easily track changes.
  • Sharing documents for review or approval, or delegating tasks, with digital process workflows.

Effective Collaboration

Key questions to ask:

How is new technology installed with a dispersed workforce?

Does your IT department have visibility of usage, updates and error messages?

Do you have visibility of your entire print fleet? Including devices at home and their running costs.

Key Benefits:

  • Many of our solutions can be installed remotely or are easily set up by users themselves
  • Remote diagnostics tools give you visibility of firmware updates, device status and errors to aid a speedy resolution
  • Cloud-based management solutions arm you with full visibility of your entire fleet

Data Security

Key questions to ask:

Are you confident that only authorised users are accessing sensitive data?

How are you currently protecting documents as they move in and out of the business?

Do you currently have the ability to track user Document activity?

Key Benefits include:

  • User authentication can prevent unauthorised access to confidential information
  • Protect sensitive documents through redaction of sensitive information and encryption of digital documents in transit
  • Take advantage of complete audit trails on document and user actions


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