This is my archive

ITIL Diary 2 : Incident Management

In last month’s blog, we shared our strategic decision to adopt the ITIL Framework as part of our focus on improving the effectiveness and… Read More

Service Desk Support with Remote Working

[vc_row][vc_column][vc_column_text css=”.vc_custom_1611849629908{margin-bottom: 0px !important;}”] Adapting the Service Desk to the “New Norm” For years, up until the Covid shutdown, our customer support was… Read More

Leasing for your technology project

Consider Leasing for your Technology Project Did you know that we offer a leasing option to our clients ? This is a facility… Read More

Security Tips for Social Media

Security Tips – Social Media Social Engineering   Guest blog from KnowBe4 Social media offers cyber-criminals ample opportunities to social engineer or manipulate people… Read More

Our IT Experts & your important IT Decisions

Empathy:  We will walk in your shoes. . . . I’ve been asked personally what my best and worst purchases were. The answer… Read More

Microsoft Dynamics and Birds of Prey!

Recently published results brought reason to celebrate for all of the members of the Hen Harrier Project when it reported its most successful breeding… Read More

3 key features of uniFLOW Online Express

Not every small to medium business has the requirement for a fully managed print service, but with the right printer, many of the great features… Read More

Diary of a weary Product Manager: Mid-Lockdown Crisis

My Mid-life Lockdown Crisis! At the time of writing this, the hardware stores and nurseries were… Read More

ITIL Framework at Intuity

Michelle’s ITIL Diary  Our Head of Service Delivery, Michelle Power Shares the Intuity Technologies’ journey of process… Read More

Microsoft TEAMS: Uniting your Workforce in Hours

[vc_row][vc_column][vc_column_text css=”.vc_custom_1611852228616{margin-bottom: 0px !important;}”] Why Microsoft TEAMS is the Digital Swiss Army Knife your Firm Needs Our guest blog this month… Read More